USPS AGT Background
USPS’s mission is to provide the nation with reliable, affordable, universal mail service. Addressing services are pivotal to the success of this mission. In 2021, 4.3% of the total mail volume (129 billion) had undeliverable-as-addressed (UAA) issues. Providing robust, modern, reliable, and easy-to-use tools/services that help mailers improve address quality is essential to combating UAA challenges. Another factor in delivering successful, reliable, and affordable mail service is the ability to plan, optimize, and dynamically adopt better routing. Geospatial technologies serve as the foundation that provides actionable data to help USPS achieve a high level of optimization.
The AGT program is the USPS’s authoritative source for all things addressing and geospatial.
USPS AGT Objectives and Scope
Through our USPS AGT contract, GovCIO is instrumental in supporting AGT’s responsibilities in Delivering for America, a ten-year plan to transform the Postal Service from an organization in financial and operational crisis to one that achieves financial sustainability and service excellence. We are providing USPS with personnel that have the necessary skills and disciplines to perform software, hardware, network, documentation, support, and related services. These functions are divided across seven service areas.
Application Development
GovCIO provides a full range of application development and support, including analysis, design, code, integration, testing, risk identification and management, software configuration control, and quality metrics, with a rapid-development viewpoint.
Database Management
GovCIO supports the design, implementation, operation, scheduling, monitoring, tuning, and maintenance of Oracle database management systems, following USPS-defined database administration policies, procedures, and standards. We install Oracle and geospatial (GPU) software and patches, scheduled exports, and database backups to ensure recovery, as well as support all phases of software development, act as the gatekeeper for promotion of production database implementations, and provide 24×7 on-call support for database issues.
IT Support
GovCIO manages the local technology architecture, acts as a liaison between local development groups and USPS IT, and provides 24×7 support for Windows, UNIX/Linux, network, and mainframe environments.
Program Management
GovCIO manages all aspects of the program and acts as a liaison with USPS Management, including ensuring timely hiring of qualified personnel, timely performance of work, establishing and disseminating performance standards, and providing necessary training and guidance in support of performance standards.
Help Desk
GovCIO serves as the professional customer contact for a wide variety of product and service support, as well as the internal POC for customer issue resolution.
Administrative Support
GovCIO prepares all correspondence, program materials, and publications as appropriate; administers internal and external telephone calls; manages facility visitors; supports routine office procedures; maintains recurring internal reports and office files; manages supply requisitions and supplies; arranges conferences and meetings; and manages the facility manager’s day-to-day activities, calendar, correspondence, visitors, and telephone calls. In addition, our team also runs mail room operations and schedules mail delivery across multiple facilities and collection schedules.
Financial Control
GovCIO execute all accounting functions, including accounts receivables and accounts payable, financial analysis, and periodic reporting of financial information and reconciliation. This also includes developing procedures and controls to gather and maintain accurate financial information; coordinating requests for information to and from suppliers; and credit card reconciliation.
Why Work for GovCIO?
GovCIO helps government agencies run faster and easier so they can focus on what’s really important— serving our citizens.
And we’re always looking for fresh and exciting talent.
If you’re ready to grow your career and help transform government IT, then maybe you’re ready to become a Transformer.
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