Asset Management Specialist #3874

Careers

  • US-DC-Washington
  • Information Technology
Apply Now

Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can’t do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our diverse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?

Responsibilities

Desktop Support Specialist (Journeyman) -Asset Management Specialist. Task 5, Subtask 2. Provides deskside and dispatch support services at required EPA locations. Coordinates with the EISD for incident management, request fulfillment and provisioning, IMACs, and break/fix management. Troubleshoots, diagnoses, and resolves common end-user device incidents and problems, through both deskside support services and by serving on the Walk-Up Service Desk, where appropriate. Provides Tier 2 AV/VTC support for routine support requests. Tracks the status of all incidents and requests in ServiceNow. Supports the execution of technology refresh plans.

Qualifications

High School with 6-9 (or commensurate experience)

Must be able to acquire Public Trust Clearance

COVID Policy: New employees will be required to adhere to the Company’s and its clients’ COVID-19 safety procedures. In the event that the COVID-19 vaccination mandate for Federal Contractors is enforced, you must become fully vaccinated or request and be approved for an exemption. Employees working onsite at a client location must comply with our client’s COVID-19 requirements.

GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.

We are an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/F/Vet/Disabled

Apply Now

Not The Right Fit?

Is this not the job you’re looking for? That’s ok! We’ve got plenty of other opportunities for you to peruse. Search all of our open positions by your area of interest or location.

View All Jobs