Business Analyst 1 (ESE Telecom Business Process Analyst) #2021-12571

GovCIO is a team of transformers—people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation governmental operations that improve the citizen experience every day.

But we can’t do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our diverse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer? 

Responsibilities

In your role, you will be part of the Business Analyst Team which supports the following:

• Business Analyst Team: responsible for supporting, maintaining and, managing the Department of Veterans Affairs (VA) Enterprise Wide Area Network (WAN) through Capacity Management and Planning, Circuit Provisioning requests, Invoice reviews, and Mobility Services.
• Responsible for maintaining and managing the Enterprise WAN (2500+ sites) by analyzing and reporting on circuit utilization to forecast/project WAN growth for the enterprise.
• Participate in the review and analysis of existing network configurations in support of engineering to ensure that existing network methodologies and processes are compliant with One VA Enterprise Architecture (EA) requirements. 
• Contribute to the planning, tracking and analysis of multiple projects through reporting detailed information, analyzing data in support of project cost/schedule status and following established procedures while contributing to the completion of circuit provisioning requests.
• Responsible for reviewing the enterprise invoices for multiple vendors to verify monthly costs, identify and initiate disputes, and make payment recommendations on purchase orders.
• Support the VA Mobility Team by facilitating order requests, managing return request agreements, directing emergency requests to the correct contacts, and preparing status reports for vendors.
• Will directly communicate with Project Managers, Contract Management staff, Senior Engineering/Technical personnel, as well as other VA employees.
• Manage specified project objectives, project constraints (scope, schedule, cost, quality, etc.), project risk, and coordinate with project manager and other resources as needed.
• Experience with Microsoft Power BI

Required Qualifications

• Education / Experience: 0-2 years of experience and a Bachelors.
• PWS Specified Certifications: This position requires privileged system access. The applicant shall have six months to obtain an industry standard certification.
• Miscellaneous: Duties may require traveling, being on call periodically, and occasionally working outside normal working hours (evenings and weekends)
• Background Investigation: Must be able to pass a government Tier 4 High Background Investigation

Desired Qualifications

• Competency: Complete assignments of moderate complexity on time within a fast-paced and ever-changing environment. The ability to quickly learn new process tools, multi-task, analyze, and communicate effectively. Must possess professional writing and communication skills.
• Knowledge: Business process and acquisition support. Advanced knowledge of Microsoft office suite including Excel, Word, PowerPoint, and SharePoint. The ability to operate and maintain asset management databases.
• Problem Solving: Create courses of action and proactively solve problems by conducting research, conceiving, and developing new and innovative ideas, theories, and/or solutions, and predicting possible outcomes. Possess the ability to prepare and present “what-if” scenarios.
• Supervision: Ability to operate independently and/or with a team to effectively deliver government directed projects.
• Miscellaneous: Experience within the VA and Government agencies supporting Program/Project Managers; VA infrastructure experience is a plus. Career driven and willing to grow in a professional environment is desired.

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