Business Analyst (Senior) #3807

Careers

  • US-Remote Employee Location
  • Information Technology
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Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation governmental operations that improve the citizen experience every day.

But we can’t do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our diverse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer? 

 

 

Responsibilities

  • Analyzes EPA’s business activity and user profiles to identify service demand and develop forecasts for expected service demand changes and IT resource capacity and availability requirements
  • Conducts trend analyses on historical data and capacity planning related to EPA workforce changes
  • Identifies opportunities for increased ROI
  • Responsible for gathering business and user requirements from stakeholders, and translating these requirements into stories to develop and deliver the required platform functionality
  • Maintains working relationship and communication with project managers
  • Interacts with Scrum Team, Designers, and Developers. Has full understanding of the agile approach and the managing/building/grooming/prioritization of the Product backlog
  • Ensures stakeholders are represented during planning, development, and release processes
  • Monitor, Respond, and Resolve tickets in the ServiceNow Support queue, within defined SLA
  • Support other EPA ESSET teams as needed based on subject matter expertise
  • Ability to facilitate requirements gathering discussions at senior levels across the government customer

 

Qualifications

  • High School 9+ years (or commensurate experience)
  • Ability to facilitate requirements gathering discussions at senior levels across the government customer
  • Strong product knowledge of the ServiceNow platform, and ability to envision and communicate the Product’s potential and value to the customer

Salary: $100,000 – $140,000

 

COVID Policy: New employees will be required to adhere to the Company’s and its clients’ COVID-19 safety procedures. In the event that the COVID-19 vaccination mandate for Federal Contractors is enforced, you must become fully vaccinated or request and be approved for an exemption. Employees working onsite at a client location must comply with our client’s COVID-19 requirements.

GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.

We are an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/F/Vet/Disabled

Compensation Range (In compliance with Colorado's Equal Pay for Equal Work Act for remote or positions located in CO)

$100,000 - $140,000

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