Functional Analyst, Mid-level (Remote) #4994


  • US-Remote Employee Location
  • Information Technology
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Company Overview 

GovCIO is a team of transformers–people who are passionate about transforming government I.T (Information Technology). We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day. 

But we cannot do it alone. We welcome and nurture an inclusive and diversified work culture. Because diverse backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We are changing the face of I.T. – from our diverse staff to the end-products we develop. And we are excited to expand our team. Are you ready to be a transformer? 


 The functional analyst will apply their business analysis, requirements gathering, elicitation, elaboration and refinement techniques to gather functional requirements from the client. They will try to learn the legacy  systems and interact with various stakeholders to understand the business requirements of the future system. They will translate functional area requirements into technical requirements, and support design and implementation of Appian Business Process Model for the client. 

  • Analyze business user needs and document them as epics and decompose epics into user stories and tasks as needed by the agile scrum teams 
  • Analyze information system baseline and perform gap analysis between the baseline, user operational requirements, and the operating capability of products 
  • Analyzes user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. 
  • Elicit and document requirements and specifications from functional users and subject matter experts 
  • Translates customer requirements into a best fit within the application, and supports configuration and development Appian BPM product, processes and documentation 
  • Develop and maintain standard systems requirement documents including but not limited to business process workflows, Functional Requirements Documents; Requirement Traceability Matrix, and use cases 
  • Support application configuration and security setup as needed 
  • Implement complex enterprise system configurations and end to end development design 
  • Create business process models and identify business process improvements 
  • Review and comment on proposed functional/capability configuration for each of the product modules 
  • Evaluation and feedback on system and functional design documents, test plans and scenarios, and other associated artifacts 
  • Define test scenarios based on requirements; create test scripts to prove each scenario through system and user acceptance testing 
  • Ability to meet deadlines and manage multiple, dynamic priorities 
  • Effective communication skills and demonstrated experience working in a team-oriented environment 
  • Apply HCM knowledge and industry best practices in developing the to-be business processes and procedures 


  • Bachelor’s degree in computer science, Information Systems, or other related discipline with 5+ years (or commensurate experience) 
  • Functional experience of products in the landscape of BPM, Case management, process automation, workflow management 
  • Five (5) years’ experience of which at least three (3) must be specialized. Specialized experience includes superior functional knowledge of task order requirements 

Required Skills and Experience: 

  • 5+ years of business analysis and requirements gathering skills in all phases of Software Development Life Cycle (SDLC) 
  • 3+ years of functional experience in the requirements analysis, design, implementation, test and deployment of Appian or a similar product 
  • Ability to communicate effectively both verbally and written with ability to tailor the communication of complex information for different audiences balancing internal and external stakeholders 
  • Ability to communicate in a clear and concise manner and success working in agile teams 
  • Great understanding of technical requirements in alignment with the business needs 
  • Experience in creating user stories, use case diagrams, mockups, process flow charts for gathering requirements from customers/external stakeholders.  
  • Facilitate workshops, conduct interviews and JAD sessions for requirements gathering.   
  • Experience using Jira and Confluence for requirements documentation. 
  • Must be a team player and be able to adjust to a dynamic working environment that supports a government agency 
  • Must have strong written, verbal, and listening skills 
  • Must have strong analytical skills and can demonstrate strong problem-solving skills 

Preferred Skills and Experience: 

  • 2+ years of recent work experience on a software development project in a federal government setting 
  • Previous expertise in the role of a functional analyst for a product implementation 
  • 3+ years of experience with Agile Framework. 

GovCIO is a team of transformers — people who are passionate about transforming government I.T. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this missoin. Are you ready to be transformer?

GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.

We are an Equal Opportunity Employer.

All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled

Compensation Range (In compliance with Colorado's Equal Pay for Equal Work Act for remote or positions located in CO)


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