HIG Product Manager (Remote) #4081


  • US-Remote
  • Project/Program Management
  • Suitability/Public Trust
  • Fully remote
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GovCIO is looking for a Technical Product Manager to join our Health PMO team. The candidate should have experience with a civil agency, preferably Veterans Affairs. The environment is dynamic and client needs are often evolving. As such, thought leadership, problem-solving, rapid learning, and carrying the innovative mindset needed to lead our clients through conceptualization, strategic planning, and execution is important. Additionally, flexibility and forward-thinking views are important for success. Candidate will be responsible for managing the product throughout the product life cycle from planning to execution in support of organizational strategy and objectives.


This position will be remote full time.


  • Manage Agile delivery model, whether Scaled Agile Framework (SAFe), Lean Kanban, DevSecOps, or other iterative development approaches
  • Gathers, manages, and prioritizes customer requirements. Acts as the customer advocate articulating the user's needs. Works closely with engineering, operations, architecture, and other cross functional teams to ensure business case and customer satisfaction goals are met
  • As the Agile product manager, the goal is to work with customers and company leadership to define the product direction; the product manager is responsible for representing the true voice of the customer
  • Strong product management, governance, oversight, and reporting capabilities
  • Strong analytical and time management skills to support competing priorities, data calls, and ongoing progress reports
  • Understanding of the VA Healthcare IT systems/products/processes
  • Ability to understand, document, and recommend technical management approaches on projects
  • Expertise in managing parallel projects under a complex program while also providing program level support cross-functionally
  • Experience with creating a strategic roadmap, with alignment to goals and operations plans
  • Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to achieve client satisfaction in a timely manner
  • Provide leadership and direction to clients, key stakeholders, and executive leadership
  • Improve product line performance through automation, continuous integration pipelines (CI/CD), and other means such as DevOps and/or DevSecOps
  • Understand existing processes and identify how to improve and streamline them to improve team efficiency and effectiveness
  • Manage and coordinate process requirements across various projects
  • Ability to prioritize and manage multiple tasks concurrently
  • Responsible for collecting, analyzing, managing, and reporting key Product execution status and metrics across all aspects of the Agile product development lifecycle
  • Responsible to support communications, program baseline support, strategic planning and analysis, data collection, quality reviews, risk management, scheduling, and overall management of supporting products
  • Monitor, track, and provide client reports on project schedule, work plan, risks, and budget to ensure the project meets targeted dates and goals
  • Ensure capture and monitor action items status, produce, and communicate meeting minutes and drive action to their proper resolution or conclusion
  • Identify and manage risks and issues impacting the progress and outcome of the sub-product line
  • Provide in-depth reporting support and take ownership of the status reporting and preparation of detailed updates that go to Senior Leadership
  • Support fast turnaround requests for data calls and be able to understand the ask and request data from the appropriate program resource
  • Support the product owner in day-to-day business analysis of various processes supporting the product/business
  • Responsible for removing roadblocks and risks for the business by actively solving problems individually, through leadership and coordination with support teams
  • Responsible for establishment of test plans and overseeing and contributing to hands-on execution
  • Provide guidance to team on establishment of testing (manual and automated) routines and rigor
  • Collaborates with business and functional owners to define and document requirements, resolutions for issues, works with technical team internal and external to the initiative to ensure outcomes delivery on time, within scope and budget and of desired quality
  • Ensure project management practices are followed and improved as needed


Required Skills and Experience

  • Bachelor’s Degree in a Business, Engineering, or Technical discipline plus 15 years of experience; 10 additional years of experience can be substituted for the degree requirement Ability to work in a fast-paced, collaborative environment
  • Ability to work productively and seamlessly within cross-functional teams to enable an efficient product creation process
  • Ability to manage and analyze data to derive meaningful insights and quickly diagnose and correct any problems
  • Possess outstanding planning and organizational skills with a proven ability to adjust quickly to shifting priorities, multiple demands and rapid change
  • Ability to work in a fast-paced, collaborative environment
  • Experience in all areas of product management life cycle
  • Strong facilitation and excellent verbal communication, oral presentation, analytical and written communication skills
  • Ability to analyze business processes to suggest process improvements and develop solutions around them
  • Identifies opportunities for innovation and offers new ideas
  • Adapts to new environments and changing requirements
  • Proven analytical and problem resolution skills
  • Willingness and ability to quickly learn new skills, new client environments, and grow domain expertise
  • Ability to conduct independent research to lead or support the resolution of complex issues
  • Excellent planning and project oversight skills
  • Excellent prioritization and time management skills
  • Excellent attention to detail and ability to meet deadlines and stay organized
  • Excellent conflict management and servant leadership skills

Preferred Skills and Experience

  • VA-specific project management experience or experience in government civil service (Highly Preferred)
  • Proficient with MS Office, MS SharePoint, MS Teams (Highly Preferred)
  • Certified Scrum Master
  • Project Management Professional – PMP Certified
  • Certified SAFe
  • Demonstrated hands-on experience in DevOps environment
  • Ability to manage multiple concurrent projects, as well as provide program level support cross-functionally
  • Understanding of Lean Six Sigma and LEAN principles and processes
  • Release Management and Configuration Management understanding
  • Familiarity with the Electronic Health Record (EHR)

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.


Posted Pay Range


The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $110,000 - $120,000 Annually

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