HIG Project Coordinator/Intake Specialist (Remote) #4211


  • US-Remote
  • Administrative Services/Customer Support
  • Suitability/Public Trust
  • Fully remote
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GovCIO is seeking a candidate for the position of Project Coordinator/Intake Specialist in support of its client, the OI&T Health Informatics Product Line at Department of Veterans Affairs.  In this role, the candidate will assist in project coordination activities and disseminate information to Health Informatics Governance (HIG) sub-product line team members, as well as key stakeholders and senior leaders in the Health Informatics product line and Health Services Portfolio through clear and effective communication channels. In addition, the coordinator will focus on collaboration with staff with respect to facilitating release management activities, manage the intake requests for all products, and participate in process improvement initiatives. The environment is dynamic and client needs are often evolving; flexibility and forward-thinking views are important for success.


This position is fully remote within the United States and core hours of operation are 8 AM to 5 PM ET Monday through Friday.


  • Streamline operations, manage timelines, ensure project success, as well as record project initiatives.
  • Manage Intake/Demand Process and the execution of Development Management related program and project planning, development, and customer support.
  • Oversee intake processes: incoming requests, assignment, communications, and follow-up.
  • Coordinate and lead scrum activities, planning, and execution activities within the Intake team.
  • Assist Leadership, Project Managers and Product Managers with projects (kick offs through closing), reports, presentations, and intake requests.
  • Facilitate Intake meetings and provide leadership to project teams including coordination of all activities of contractors, vendors, and other participants in assigned projects.
  • Coordinate project activities and timelines across multiple cross-functional teams
  • Conduct gap analysis to determine strengths of current approaches and identify opportunities for improvement.
  • Implement identified process improvement solutions to enhance productivity and quality to our customers.
  • Collaborate in resource allocation, capacity planning, and team coordination to optimize project workflows.
  • Support Agile project management processes and methodologies, including sprint planning, backlog grooming, and sprint reviews.
  • Facilitate project intake meetings, status updates, and retrospectives to drive continuous improvement.
  • Review and provide support as needed for Kanban and Jira tracking, updates, and reporting.
  • Manage a project team to successful achievement of project goals.  This includes identifying problems, determining accuracy and relevance of information, and using sound judgment.
  • Data Entry (Jira, SharePoint, ETC)
  • Team collaboration for release management, reporting and analysis, and tracking the patch verification process.
  • Collaborate and interact well with others and develop and manage high-quality professional deliverables on projects and tasks.




Required Skills and Experience

  • Education Requirements:  bachelor’s degree in business, engineering, or a related technical discipline is required. 
  • Years of Experienced Required: 5 years of experience with degree, plus 5 years of relevant experience may be substituted for the education requirement.
  • Excellent verbal and oral communication skills, highly organized, and detail oriented.
  • Good decision-making and interpersonal skills.
  • Ability to work independently and conduct research with minimal guidance and supervision.
  • Experience implementing process improvement strategies.
  • Ability to understand other’s communication styles and respond in a way that will resonate with the audience.
  • General knowledge and understanding of the product release management process.
  • General knowledge and understanding of the product intake process.
  • Familiar with Agile methodologies and project management tools such as Jira.
  • Strong organizational and multitasking skills while managing multiple projects simultaneously.
  • Ability to work well under pressure and adapt to changing priorities, while maintaining a positive attitude.
  • Attention to detail and a commitment to accuracy in documenting project requirements and updates.
  • Experienced in the basic components of project management: Planning/scheduling, reporting, risk management, project coordination, time management/deadlines and documentation.
  • Proficient in the use of SharePoint, PowerPoint, Word, Excel, Visio, MS Teams, and Outlook.

Preferred Skills and Experience

  • Experience within a Health IT environment is preferred, but not required.
  • Experience with Jira, GitHub, and SNOW is preferred, but not required.
  • Experience with Project Management Risk and Issue identification, and documentation is preferred, but not required.
  • Experience with Product Management Lifecycle is preferred, but not required.
  • Experience with the Department of Veterans Affairs is preferred, but not required.
  • Experience supporting release management, in an Agile environment, is preferred, but not required.
  • Experience supporting risk management, in an Agile environment, is preferred, but not required.
  • Experience supporting product management intake processes and teams is preferred, but not required.
  • Experience tracking timelines and performance progress is preferred, but not required.
  • Strong qualitative and quantitative analytical skills is preferred, but not required.
  • Experience with Adobe Acrobat PRO.

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.


Posted Pay Range


The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $80,000 - $85,000 Annually

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