Lead Process Administrator #4482


  • US-TN-Memphis
  • Administrative Services/Customer Support
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Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can’t do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our diverse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?



  • Uses judgment and initiative to determine the approach or action to take in non-routine situations.
  • On a daily basis assigns work, issues instructions to subordinates and arranges for scheduling in order to accomplish priorities established by management.
  • Monitors and reports operational activities to ensure that productivity and quality goals are achieved.
  • Provides for on-the-job training of new employees.
  • Resolves procedural and employee problems within the work group.
  • Recommends disciplinary action as appropriate for manager’s approval prior to employee action.
  • Maintains employee work files such as time and attendance recording, and prepares employee evaluations for submittal to manager for review prior to employee discussion.


  • High school education with some post secondary education considered a plus. Must have willingness to further education through seminars or other means.
  • Must be able to effectively communicate in a positive professional manner. Must have experience in a leadership position.
  • Must have the ability to accept direction, understand new concepts and handle multiple tasks effectively.
  • Must be a self-motivated, well-rounded, organized, detail oriented individual with sound problem-solving skills and the ability to positively influence other employees.
  • Must be able to maintain accurate records.
  • Individual must be a team leader and be both safety and security conscious with a high reliability.
  • Prefer a working knowledge of PCs with MS Word and Excel experience as a minimum requirement.



COVID Policy: New employees will be required to adhere to the Company’s and its clients’ COVID-19 safety procedures. In the event that the COVID-19 vaccination mandate for Federal Contractors is enforced, you must become fully vaccinated or request and be approved for an exemption. Employees working onsite at a client location must comply with our client’s COVID-19 requirements.

GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.

We are an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled

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