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Mobile Specialist Journeyman #4449

Careers

  • US-NC-Research Triangle Park
  • Information Technology
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Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can’t do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our diverse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?

 

Responsibilities

  • Provisioning and support of mobile handheld devices, with an emphasis on iOS devices
  • Position will include shipping, receiving and inventory tasks
  • Frequent interaction with government customers, contractors, and vendors at various levels on multiple projects in a professional and timely manner.
  • Effectively communicate written and orally on all updates, issues and status of various projects.

Qualifications

  • High School with 3 – 6 years (or commensurate experience)
  • Minimum of 2 years experience in the provisioning and support of mobile handheld devices. 

Required Skills:

  • Must possess experience handling multiple assignments concurrently in a fast-paced work environment.  
  • Must possess the ability to work independently and as part of a team.   
  • The candidate must be available to work Monday through Friday onsite  
  • High level of attention to detail and technical troubleshooting skills a must. 
  • Mobile/handheld device support experience including all cell/smart phones/tablets
    with an emphasis on iPhone (iOS) devices.   
  • ServiceNow Incident Management experience
  • Knowledge of all Microsoft Office products
  • Knowledge of telecommunication vendors/terms 

 

 

 

 

 

COVID Policy: New employees will be required to adhere to the Company’s and its clients’ COVID-19 safety procedures. In the event that the COVID-19 vaccination mandate for Federal Contractors is enforced, you must become fully vaccinated or request and be approved for an exemption. Employees working onsite at a client location must comply with our client’s COVID-19 requirements.

GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.

We are an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled

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