Program Support Specialist #2912


  • US-VA-Fairfax
  • Information Technology
  • Secret
  • Flexible for occasional remote work
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GovCIO is currently hiring for Program Support Analyst to support administrative contract needs. This position is located in the Fairfax, VA area and will be an on-site position with some intermittent remote work.


The USAID Strategic Programs contract supports various USAID Office of the Chief Information Officer (OCIO) divisions. The scope of the program includes support services for the following OCIO organizational functions: 1- Enterprise Architecture and Engineering Management; 2- Policy, Process, and Quality Management; 3- FITARA Support; 4- Audit and Reporting; 5- Project Management Office (PMO); and 6- Major Investments Management.



This position will be responsible for providing program operational support and technical writing support to program management.  A viable candidate will be a seasoned communicator capable of applying strong communications skills to develop and review written technical content as well as presenting and reviewing content with other stakeholders in an effective manner. 


Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.

  • Support branding and content development efforts to maximize stakeholder engagement,
  • Align document material with standards to ensure document accuracy and consistency,
  • Support program messaging and timing of communications with key training and delivery milestones,
  • Work closely with program management personnel to develop timely and compliant program reporting, and
  • Participate in working sessions with program management and program teams to document activity and capture / track actions.
  • Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
  • Gathers information through research, statistical reports and interviews with technical staff.
  • Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
  • Assists in preparing material for technical seminars and business forums. May be called upon to assist in technical or business presentations in such meetings as business or customer needs require.
  • Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.




Bachelors with 0-2 years of experience (or commensurate experience) with a focus on written and verbal communication.


Required Skills and Experience

  • Advanced skills in Google Suite (Docs, Sheets, and Slides) and Microsoft Office Suite (Word, Excel, and PowerPoint)
  • Experience with generation and review of financial reports
  • Demonstrated interpersonal skills, problem-solving skills, and time management skills
  • Excellent written and verbal communication skills
  • Demonstrated ability to manage workloads and meet deliverable deadlines
  • US Citizenship required (no exceptions)

Preferred Skills and Experience

  • Experience with document management systems
  • Federal government experience
  • Current Security Clearance of Secret or higher

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.


Posted Pay Range


The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $45,000 - $55,000 Apply Now

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