Secure Flight Mission Lead #4888


  • US-CO-Colorado Springs
  • Information Technology
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Secure Flight Mission Lead


GovCIO is looking for a Secure Flight Mission Lead. The position is located in Colorado Springs, CO or Annapolis Junction, MD.



  • Recognize opportunities for innovation in developing and implementing program strategies while reducing organizational risk and expenditures.
  • Create a Service Delivery Plan with roadmap and gap analysis for Service Operations process improvements following the ITIL v4 IT Service Management (ITSM) framework.
  • Ensure that knowledge transfer and ITSM best practices between front- line staff and cross-functional teams are implemented appropriately, keeping in mind maturing configuration, change management and incident processes.
  • Contribute as an architect to IT security program administration/analysis.
  • Transition services into production following ITIL and PMP methodologies.
  • Implement an Incident Management process for Situational Awareness during major outages by serving as relay between the Service Restoration and Service Desk teams.
  • Review and report daily, weekly, monthly program management KPI trend analysis and provide potential solutions ensuring Continued Service Improvement.
  • Serve as ITSM Request for Work SME during Technical Review Boardpre-CAB and pre-implementation activities.




  • Bachelors degree from an accredited college or university in business management, information technology management, or a related field

 with 12+ years (or commensurate experience)

  • PMP, Microsoft Certified Professional (MCP), and CompTia Security+ required
  • Prior experience with and knowledge of TSAs mission priorities, systems, and applications preferred but not required.
  • Strong written and oral communication skills.
  • Ability to coordinate across large groups of people at multiple levels
  • ITIL V4 Foundation OR ITIL V4 MP certification required

TSA Optima

GovCIO is a team of transformers — people who are passionate about transforming government I.T. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this missoin. Are you ready to be transformer?

GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.

We are an Equal Opportunity Employer.

All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled

Compensation Range (In compliance with Colorado's Equal Pay for Equal Work Act for remote or positions located in CO)

$108,310 - $173,290

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