Senior ServiceNow Architect #3504


  • US-Remote
  • Software Engineering Services
  • Suitability/Public Trust
  • Fully remote
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GovCIO is looking for a polished, results-driven professional to join our team as a Senior ServiceNow Architect. The candidate will lead the development of government services and systems with a focus on user-centered design and agile delivery processes. As a ServiceNow Architect, you will apply your agility, innovation, and expertise to build and enhance existing government platforms and leading an agile team of personnel to define and execute customized ServiceNow application delivery.


Gov-CIO aims to transform government IT by delivering the technology-related innovation necessary to improve governmental operations every day. Come transform government IT with us.


As a Senior Architect, you will lead the development, maintenance and expansion of a set of custom developed and Out of the Box (OOB) ServiceNow applications utilizing the Now Platform and in the ServiceNow Cloud and focused on ITSM and/or App Engine. This will include front and back-end components connected to a blended technology stack and also focus on interconnecting these ServiceNow functions into legacy systems. Additionally, as a part of a broader team, you will contribute to the review, approval, oversight and implementation of client specific platform enhancements.


  • Lead multi-disciplined agile scrum teams of varying sizes in the development strategy, planning and execution of customized/OOB application development/configuration within the Now Platform
  • Lead the architecture and rapid development of both lightweight back-end services and front-end public-facing web stack.
  • Lead the diagnoses and troubleshooting of production application issues.
  • Promote and drive innovation in technologies, processes, and tools consistent with the Now Platform.
  • Work with federal Product Owners and Scrum Teams to capture, synthesize requirements/desired outcomes, decomposition, backlog refinement, and breakdown of user stories and tasks.
  • Engage and interact with client stakeholders; provide thought leadership and support to client Product Owners and constituents.
  • Represent GovCIO at industry conferences, federal forums and Media and Research events.
  • Work collaboratively with GovCIO colleagues to mature the GovCIO SNOW capability and talent pool.


Required Skills and Experience:

  • Bachelors Degree in Computer Science, Information Systems, Engineering, Mathematics, Science, or related field; Masters Degree is a plus
  • 8+ years experience with ServiceNow development and the Now Platform including ITSM, App Engine, Integration Hub, Mobile Studio, and Automated Test Framework
  • Certifications 
    • Certified Technical Architect (CTA)
    • ServiceNow Certified System Administrator
    • ServiceNow Implementation Specialist
    • ServiceNow Application Developer
    • Federal Enterprise Architecture Certification or equivalent
  • Must be a U.S. Citizen.
  • Must be able to obtain Public Trust 

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.


Posted Pay Range


The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $185,000 - $200,000 Annually

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