Senior Technical Director, Digital Submission & Platform Engineering (Remote) #7959

Overview

GovCIO is currently hiring for a Senior Technical Director, Digital Submission & Platform Engineering to provide strategic and technical leadership for the design, implementation, and maturation of an enterprise‑grade digitization and electronic submission platform. This position will be a fully remote position.

Responsibilities

This platform supports the ingestion of high‑volume paper documents from distributed scan sites, applies advanced AI/ML‑based data extraction, and generates fully compliant digital submissions for transmission through the IRS Modernized e‑File (MeF) system. The role is responsible for ensuring accurate, timely, and secure submission processing, acknowledgment handling, and communication workflows across all internal and external stakeholders. The Senior Technical Director will build and lead a high‑performing engineering organization, establish best‑practice development and operational standards, and ensure the platform meets stringent regulatory, security, and performance requirements.

• Lead the end‑to‑end architecture and technical direction of the GovCIO digitization platform.
• Oversee the integration of document ingestion pipelines, AI/ML extraction models, validation services, and electronic submission workflows.
• Ensure all digital submissions meet client specifications, including XML schema compliance, packaging standards, and secure transmission requirements.
• Drive platform scalability, reliability, and modernization initiatives aligned with organizational goals.
• Build, mentor, and manage a multidisciplinary engineering team, including software engineers, ML engineers, architects, QA, and DevOps personnel.
• Establish engineering best practices, coding standards, documentation requirements, and quality assurance processes.
• Foster a culture of accountability, continuous improvement, and operational excellence.
• Oversee day‑to‑day platform operations, ensuring high availability, performance, and adherence to SLAs.
• Implement monitoring, alerting, incident management, and root‑cause analysis processes.
• Ensure compliance with all regulatory, audit, and security requirements related to data handling, transmission, and storage.
• Serve as the primary technical point of contact for IRS MeF program interactions, external scanning partners, and internal business units.
• Collaborate with product, compliance, operations, and executive leadership to align platform capabilities with organizational needs.
• Provide clear communication regarding platform status, risks, timelines, and technical decisions.
• Evaluate emerging technologies in AI/ML, intelligent document processing, workflow automation, and cloud infrastructure.
• Drive initiatives to improve extraction accuracy, reduce manual intervention, and enhance submission throughput.
• Lead long‑term planning for platform enhancements, capacity expansion, and regulatory updates.

Qualifications

Required Skills and Experience

• Bachelor’s degree in Computer Science, Engineering, or related field; 15 years of experience advanced degree preferred. (or commensurate experience) 12+ years of progressive experience in software engineering, platform development, or enterprise systems leadership.
• Demonstrated experience architecting and delivering large‑scale, mission‑critical platforms with complex data workflows.
• Strong background in AI/ML‑driven document processing, OCR, or intelligent document processing technologies.
• Expertise with XML‑based data exchange, secure web services, and integration with regulated government systems.
• Proven ability to build, lead, and develop high‑performing engineering teams.
• Excellent communication, organizational, and stakeholder‑management skills.

Clearance Required:

• Ability to obtain and maintain a IRS clearance.
  • Includes at a minimum
    • Fingerprinting
    • Comprehensive personal, employment, and financial checks

Preferred Skills and Experience

• Experience with IRS Modernized e‑File (MeF) systems, A2A integrations, or similar government submission platforms.
• Experience deploying and scaling ML models in production environments.
• Familiarity with cloud platforms (AWS, Azure, or GCP) and modern DevOps practices.
• Knowledge of certificate‑based authentication, encryption standards, and compliance frameworks.
• Strategic and analytical thinking
• Technical leadership and architectural depth
• Strong decision‑making and problem‑solving abilities
• Team development and mentorship
• Cross‑functional collaboration
• Operational discipline and attention to detail

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $220,000 - $230,000 Annually