SME #4203


  • US-DC-Washington, D.C.
  • Information Technology
  • Suitability/Public Trust
  • On-site only
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GovCIO is currently hiring for a SME for USPS. This position will be located in Washington D.C. and will be onsite.


  • Expert knowledge of the ATS applications including but not limited to Postal One, USPS Ship, eVS, eInduction, Labeling List, CIN Codes, CFR Contracts Systems, Incentive Systems, Accounting Systems, Informed Delivery, Informed Visibility and all sub systems and micro systems associated to these applications.
  • Expert knowledge of Enterprise Systems including Application Tech Systems, and OTher Interfacing systems
  • Responsible for providing management support as needed.
  • Train new resources (Postal/ non-Postal) Lead Daily team huddles.
  • Prepare any supporting documents such as Pub 199 but not limited to just that document.
  • Be able to take projects from assignment to completion.
  • Supports management team’s efforts in change management.


Bachelor's with 8+ years (or commensurate experience)

  • Experience providing support related to mailer questions, calls, documentation, technical specification reviews/updates and attend any meetings with mailers and customers. This includes but not limited to PEEC, MTAC, Work Groups, User Groups, and Mailer CAT calls.
  • Experience creating and/or updating mailer documents to include but not limited to Release Overview and Release Notes
  • Experience troubleshooting Mailer Issues.
  • Experience answering mailers questions
  • Support for any non price change work as well.
  • Expert knowledge of Domestic Mail rules and International Mail rules.
  • Expert knowledge of Mail.dat, Mail.XML, ICR, Shipping Services File, USPS API, Enterprise Interfaces
  • Expert knowledge of mailing and shipping specifications used to integrate mailers software and internal USPS systems.
  • Liason between business stakeholders and development teams in flushing out requirement details.
  • Create solutions impacting customer experience, revenue, and cost avoidance.
  • Indentify risks or technical issues with associated recommendations and proposed contingency.
  • Telework is available but not guaranteed.
  • Must be able to obtain a Public Trust.


Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.


Posted Pay Range


The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $110,000 - $151,936 Annually

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