Solutions / Systems Engineer #8698

Overview

GovCIO is currently hiring for a Solutions/Systems Engineer to design, implement, and maintain audiovisual systems supporting Special Operations.  This position will be located in Fayetteville, NC and will be an onsite position.

Responsibilities

Provides essential, hands-on technical and project management support directly aligned with contract requirements and mission objectives. This position is integral to the successful delivery, operation, and sustainment of complex audiovisual (AV) systems and related infrastructure at contract sites, ensuring all engineering activities are performed in direct support of the program and its operational goals.

1. Design, Implementation, and Maintenance of AV Systems

• Designs, implements, and maintains advanced AV systems tailored to client and mission requirements, including hardware selection, software configuration, and integration with architectural elements.
• Ensures all designs comply with AVIXA CTS standards and industry best practices for performance, scalability, and security.
• Conducts site surveys to assess environmental factors, infrastructure readiness, and user needs,
• Guides the Technical Writer and Computer-Aided Design Technician in producing comprehensive technical documentation (wiring diagrams, equipment specs, installation guides, project timelines) to facilitate seamless execution.

2. Operational Support and Troubleshooting

• Manages the Installation Team and provides oversight in the following areas:
• Provides direct operational support in troubleshooting AV equipment (projectors, displays, microphones, speakers, amplifiers, video conferencing systems, control interfaces), ensuring reliable system operation for local and remote users.
• System testing, commissioning, and calibration, verifying functionality, quality, and interoperability.
• Delivering hands-on end-user training, developing user manuals, and providing ongoing technical support to maximize system utilization and client satisfaction.

3. Collaboration and Integration

• Collaborates closely with clients, vendors, architects, IT professionals, and construction teams to coordinate project milestones, address technical challenges, and guarantee smooth integration of AV solutions within broader facility frameworks.
• Coordinates cross-functional teams and facilitates communication between engineering and other departments to ensure efficient workflow and timely project delivery.

4. Project Management and Documentation

• Develops comprehensive project plans, defining clear objectives, deliverables, timelines, and milestones to guide projects from initiation to completion.
• Allocates and manages project resources (personnel, equipment, budget) to ensure optimal efficiency and adherence to financial constraints.
• Tracks and analyzes project progress using performance metrics and reports, implementing proactive corrective actions as needed.
• Establishes rigorous quality assurance processes to guarantee all deliverables meet or exceed established standards and client expectations.
• Maintains accurate records of service, repairs, upgrades, and installations; implements preventative maintenance schedules; and upholds compliance with safety regulations, industry codes, and environmental standards throughout all project phases.

5. Continuous Improvement and Professional Development

• Stays current with emerging technologies, AV industry trends, and evolving CTS certification guidelines.
• Participates in professional development, attends industry conferences, and evaluates new products to ensure solutions remain current, secure, and efficient.

6. Direct Contract Support Justification

• All engineering activities are performed in direct support of the program, as outlined in the Performance Work Statement (PWS) and Program Management Plan:
• Supports system engineering, integration, installation, testing, logistics, technical field assistance, and sustainment as required by contract deliverables.
• Maintains joint management of the AV Integrated Logistics Support Plan (ILSP) for AV systems (VIDS, expeditionary AV, conference rooms) supporting GCTC sites.
• Assists in proposal generation, technical documentation, and risk mitigation, ensuring compliance with government and industry standards.
• Ensures the engineering team provides adequate surge support and rapid response installation/maintenance as mission requirements dictate.

7. Leadership and Team Development

• Oversees daily operations of the engineering department, ensuring efficient workflow and timely project delivery.
• Mentors and supports engineering staff, promoting professional development and team engagement.
• Reports on operational performance to senior leadership and recommends improvements as needed.

Qualifications

High School with 6 - 9 years (or commensurate experience)

Required Skills and Experience

• Clearance Required:TS/SCI
• Must attain the AVIXA Certified Technology Specialist certification within 180 days of employment
• Technical expertise in engineering principles and AV system design/integration
• Project management and scheduling proficiency
• Strong problem-solving, troubleshooting, and collaboration skills
• Effective verbal and written communication
• Budgeting, cost control, vendor/stakeholder management
• Quality assurance, documentation, and reporting
• Adaptability, flexibility, time management, and prioritization
• Knowledge of industry standards, regulations, and risk mitigation
• Leadership and personnel supervision

Preferred Skills and Experience

• AVIXA Certified Technology Specialist certification

• PMI-PMP

• Budgeting and cost‑control competency

• BICSI or Optical Fiber certified

• Cisco Certified Network Associate (CCNA) certification (copy presented with application)

• CompTIA Security+ Certification (copy presented with application)

• Any Audio-Visual Industry recognized certifications

• Demonstrated knowledge in Cisco TelePresence Management Suite

• Experience in Multi-media Video Walls

• Experience working in a Sensitive Compartmented Information Facility

• Experience supporting Special Operations 

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $100,000 - $115,000 Annually