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Technical Support Manager #4810

Careers

  • US-NY-Latham
  • Information Technology
  • Suitability/Public Trust
  • Fully remote
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Overview

GovCIO is currently hiring for a Technical Support Manager for the USPS Proposal. This will be a remote role. 

Responsibilities

  • Manages technical service-related operations for an organization.
  • Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications.
  • Ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies.
  • Recommends changes to products or services to fulfill customer needs.
  • Requires a bachelor's degree with at least 6 years of experience in the field.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others.
  • A wide degree of creativity and latitude is expected.
  • Typically reports to top management.

Qualifications

  • Bachelor's in Business, Information Technology, Computer Science, or related field with 5 - 8 years (or commensurate experience)
  • Clearance Required: Must be able to obtain a Public Trust

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

 

Posted Pay Range

 

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $95,000 - $101,536 Annually

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