Business Requirements Analyst (Remote) #8436

Overview

GovCIO is currently hiring a Business Requirements Analyst to support Veterans Affairs (VA) Data Modernization initiatives. This role focuses on improving user onboarding, refining data platform intake processes, coordinating workspace provisioning, and ensuring a clear, efficient experience for data users across the VA enterprise. The candidate will analyze business processes, gather and prioritize requirements, and partner with technical teams to deliver scalable and user‑focused solutions. This position is fully remote within the United States.

Responsibilities

• Gather and analyze business requirements to support VA Data Modernization needs, including workspace standardization, user‑intake workflow improvements, and access provisioning enhancements.
• Define and document requirements for pre‑created workspaces with common tools to streamline onboarding and support scalable user adoption.
• Work with stakeholders to refine and document an improved user intake process that maps new users to appropriate workspace types and access pathways.
 • Capture business requirements for automated CDW access provisioning, ensuring authorized users receive the correct baseline access.
 • Translate business needs into clear specifications for workspace provisioning in PreProd or Prod environments, ensuring alignment with user requirements and data needs.
 • Partner with engineering, data platform teams, and SMEs to ensure requirements for linked services, Databricks mount points, catalogs, and access configurations are defined and understood.
 • Coordinate “White Glove” support workflows by identifying high‑touch needs, capturing user expectations, and ensuring timely routing to SMEs.
 • Collect user feedback, identify pain points, and translate insights into recommendations that improve platform usability and satisfaction.
 • Support data-driven analysis to identify trends, bottlenecks, and opportunities to optimize onboarding and user support processes.
 • Prepare reports, dashboards, and presentations to communicate risks, issues, progress, and user-impact metrics to leadership.
 • Maintain and enhance business process documentation, SOPs, and process maps to support consistent execution and continuous improvement.
 • Support integration and use of tools such as SharePoint, ServiceNow, and other VA business applications by documenting requirements and user needs.
 • Lead business communication efforts including outage notifications, stakeholder updates, and cross-team coordination.

Qualifications

Required Skills and Experience:

• Bachelor’s degree in Business Administration, Information Technology, or a related field. (or commensurate experience) 
• 12+ years of experience in business analysis, project management, or a similar role. 
• Strong analytical, problem solving, and communication skills

Preferred Skills and Experience:

• Experience in healthcare, finance, government, or technology environments.
• Familiarity with project management tools and frameworks such as Jira, ServiceNow, and SharePoint.
• Experience gathering requirements for data platforms, analytics environments, or enterprise reporting systems.
• Ability to translate complex technical concepts into clear, actionable business requirements.
• Strong analytical skills with experience identifying workflow inefficiencies and recommending improvements.
• Excellent communication, stakeholder engagement, and documentation skills.
• Experience supporting user onboarding workflows, service intake processes, or enterprise access provisioning.

Clearance Required 

• Ability to obtain and maintain a suitability/Public Trust  

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $145,000 - $165,000 Annually