Junior Systems Engineer (MFD Specialist) #8233

Overview

GovCIO is currently hiring for a Junior Systems Engineer (MFD Specialist) to support critical enterprise printing, imaging, and infrastructure activities across the U.S. Coast Guard (USCG). This position will be located in Alexandria, VA, and will be a hybrid position.

Responsibilities

• Resolve Incidents and Service Requests related to MFDs and printers to guarantee strict adherence to Service Level Objectives.
• Develop and publish comprehensive technical user guides as new printer models are delivered to operational units from the Defense Logistics Agency (DLA).
• Maintain the Authorized Hardware List (AHL) to accurately track newly deployed floor, desktop, wide-format printers, and scanners.
• Execute quarterly DLA inventory validations and data corrections to ensure unit names and Points of Contact remain accurate.
• Manage and maintain the Unit Resource Manager (URM) database, engineering vital data exports for CG-C5I and CG-8 leadership.
• Author and update Knowledge Base, engineering documentation, and FAQ entries to ensure technical repositories reflect current systems.
• Track and report Electronic Product Environmental Assessment Tool (EPEAT) compliance levels for all U.S. Coast Guard print assets to DHS.
• Compile and analyze hardware lease data to generate the required quarterly lease reports for DHS Headquarters.
  Monitor and manage the central MFD Shared Mailbox to provide timely, technical procurement guidance to unit personnel.

Qualifications

High School with 3 - 6 years (or commensurate experience)

Required Skills & Experience 

• DoD 8570 IAT Level II certification (Security+ CE, CySA+, etc.) active and in good standing.
• Minimum of 2 years of relevant hardware (MFD/Printer/Scanner) experience.
• Basic understanding of system engineering processes, requirements analysis, configuration management, and systems architecture concepts.
• Foundational experience supporting infrastructure systems such as Windows/Linux servers, virtualized environments, storage systems, and networking fundamentals.
• Exposure to cybersecurity concepts, security controls, and compliance standards within federal environments.
• Ability to document procedures, follow engineering guidance, and collaborate in technical discussions.
• Familiarity with automation or scripting tools (PowerShell, Bash, etc.) preferred.
• Strong communication skills and willingness to learn in a fast‑paced, mission‑critical environment. 

Clearance Required: Active Secret Clearance

Preferred Skills & Experience 

• Experience supporting U.S. Coast Guard or Department of Homeland Security (DHS) programs.
• Familiarity with hybrid cloud environments (Azure/AWS), enterprise architecture, or IT modernization initiatives.
• Exposure to Infrastructure‑as‑Code, configuration automation, or low‑code platforms.
• Analytical mindset with a focus on continuous improvement and technical growth.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $80,000 - $98,000 Annually