Senior Cloud Solutions Engineer – White Glove (Remote) #8427

Overview

GovCIO is seeking an experienced Senior Cloud Solutions Engineer (Remote) to lead white glove support for customers adopting cloud solutions as part of VA’s Data Modernization initiative.  This position will be fully remote located within the United States.

Responsibilities

• Help VA users get over the technology hump by getting them access to the data and delivering the appropriate business requirements
• Act as subject matter experts to the workgroups from start to finish in their migration to the cloud
• Fully build out a best practices knowledge base for in which all workgroups can benefit
• Attend and actively respond to workgroup questions on weekly feedback and center of excellence calls
• Help workgroups set up their resources and migrate their work loads
• Collaborate with the on-prem teams to decommission the necessary resources after migrations have been completed
• Report accomplishments to internal leadership to help show outcomes and benefits gained from provided dedicated support
• Collaborate with cloud architects, engineers, and system owners to ensure technical deliverables meet program requirements and timelines.  
• Manage competing priorities, handle research and response for all product line operations related data calls and provide ongoing progress reports. 
• Manage parallel projects under a complex program while also providing cross functional program level support. 

Qualifications

Required Skills and Experience:

• Bachelor’s Degree in an Information Technology, Engineering, or technical discipline plus 12 years of experience; years of experience can be substituted for the degree requirement 
• Experience in managing projects in the Department of Veterans Affairs 
• Experience in the Healthcare IT field 
• Expertise with Azure or other major cloud platforms.
• Experience with Databricks workspace administration, catalog creation, mount configurations, and cluster setup.
• Strong knowledge and experience with data lake architectures, especially Delta Lake or similar structured storage solutions.
• Experience automating cloud provisioning workflows (e.g., Terraform, ARM, Bicep, PowerShell, Python).
• Ability to collaborate with cross-functional engineering and business teams.
• Strong documentation practices and experience building standard operating procedures.
• Experience in creating and presenting executive summary presentations. 

Preferred Skills and Experience:

• Experience with Windows, MacOS, Linux, Ruby, HTML, CSS/SCSS, JavAscript, C#, .Net, NodeJs, Angular, Jquery, Microsoft SQL server, Mongo, Azure, AWS, GCP, Heroku, Github, JIRA, confluence, Azure Develops, Backend sustainment, Frontend sustainment, APIs , UX Designer, UI Designer, Fullstack Engineer
• Experience in conflict management and servant leadership 
• Highly motivated and analytical; proven problem-solving abilities 
• Ability to demonstrate initiative, proactivity, and enthusiasm in a fast-paced environment. 
• Willingness and ability to quickly learn new skills, new client environments, and grow domain expertise. 
• Ability to conduct independent research in the root cause analysis and resolution of complex issues. 
• Excellent planning, project oversight, risk management, prioritization, organization, attention to detail, leadership, and time management skills 
• Demonstrated strong facilitation and excellent verbal communication, oral presentation, analytical and written communication skills. 

Clearance Required 

• Ability to obtain and maintain a suitability/Public Trust  

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Pay range: $175,000 - $200,000 Annually