GovCIO is currently hiring for MULTIPLE Senior Database Administrator(s) to support our customer, USPS’ Network and Compute Technology (NCT) group.
The NCT is responsible for the planning, development, implementation, and support of the USPS network and compute technology infrastructure. NCT enhances the postal network by implementing network segmentation, which divides the network into smaller parts to mitigate cybersecurity risks and improve performance. The NCT department manages local area, wireless, and wide area network connections for over 32,000 USPS facilities, including the data center, internet, cloud, and business partner networks.
NCT manages and oversees the Postal Service’s cloud services and data center infrastructure, which includes more than 24,000 servers, 110 petabytes of storage, and multiple cloud provider services to enable applications. Additionally, NCT is responsible for keeping the digital networks across the USPS landscape and compute infrastructures for applications running optimally, ensuring that they are secure and reliable 24/7.
needs.
This position is located in various areas within the United States and will be a full remote position.
Responsibilities
The successful candidate will be able to perform complex functional activities in support of Oracle RDBMS products and services, including but not limited to the upgrade, installation and maintenance of Oracle RDBMS products and services in a complex Oracle RDBMS production environment. They should be able to diagnose and resolve complex problems in an Oracle RDBMS environment. They should also have a strong working knowledge, experience and ability with UNIX and/or Microsoft Windows operating systems as well as other database technologies such as Postgres, NoSQL, SQL and Cassandra DB.
Provide day-to-day incident and deployment support of multiple database technologies, including Oracle, SQL Server, Postgres, which includes on-site and remote administration, user support, performance monitoring and tuning, and capacity planning.
Manage incident response via the USPS ServiceNow application in accordance with the published USPS Change Management Service Level Agreements (SLAs)
Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed server environment
Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed database environment
Perform a technical leadership role in incident response, including maintenance, documentation, and support of a large, complex, distributed middleware environment
Develop growth plans as needed to ensure that the hosting environment can support the projected growth of the application environment
Develop and implement procedures that support proactive problem detection and avoidance, including disaster recovery planning and implementation
Create and maintain project plans as necessary in accordance with US Postal Service standards then keeps USPS management notified of critical failures or potential missed milestones
Works with Program Manager, Project Managers, Engineering staff, USPS staff and vendors to manage projects, drive outcomes and lead teams
Analyzes and resolves complex hardware and software problems issues
Assists USPS development community to perform tests and implement software, adds, and changes
Develops and implements operational management process and procedures
Tracks inventory and completes and provides documentation required for deploying servers
Uses alert monitoring tools chosen by USPS Management
Uses systems management and software distribution tools chosen by USPS Management
Uses security management systems and facilitates in backups and restores of data and application code
Escalates unusual or unexpected findings to USPS
Provides reports to users and managers of systems status on an as requested basis
Provides weekly status reports and maintains hours worked on projects
Uses change and case management procedures as required
Provides action plan for resolution of any/all faults detected
Performs isolation testing of problem equipment and/or software
Provides documentation of all solutions to problems and document all application guidelines and issues
Provides reports to USPS Management to share solutions found
Provides and implements escalation process and/or procedures
Follows the appropriate quality assurance program chosen by USPS Management
Provides on-site system or application support for deployment/installation as required
Tracks inventory and completes and provides documentation required for deploying servers
Interacts with all USPS functional groups to accomplish objectives
Creates and edits computer-based documentation and trouble ticket systems to document equipment configurations, track changes and problems, and compiles performance data
Performs assistance, training and information sharing to users and other administrators
Maintains leadership qualities and attitude in keeping with the standards of the USPS
Shift work hours: Candidate must be open to shift work or specify which shift is highly preferred.
Bachelor's with 20+ years (or commensurate experience)
Required Skills and Experience
Able to diagnose and resolve complex problems in an Oracle RDBMS environment
Strong working knowledge, experience and ability with technologies such as UNIX and Microsoft Windows operating systems as well as other database technologies such as Postgres, NoSQL, SQL and Cassandra DB.
Clearance Required: Candidates must be US Citizens or Permanent Residents to obtain and maintain US Postal Service Public Trust
Preferred Skills and Experience
Prior United States Postal Service (USPS) experience or active USPS Public Trust
Experience with middle tier technologies including web and application servers, containers and container management technologies, messaging technologies, cloud platform and services, automation tools, scripting languages and monitoring tools.
Hands on experience with Apache Tomcat, Wildly, Oracle Fusion Middle Tier (OFM), IBM WebSphere, Apache HTTP, Kubernetes, Docker and other types of containers, IBM MQ, Kafka, Zookeeper, RedHat OpenShift, RedHat 3scale Ansible, Google Cloud Platform, Microsoft Azure, Linux shell scripting, Microsoft PowerShell, JYTHON, AppDynamics, Zabbix, SolarWinds, Zabbix, SolarWinds, Neustar and Splunk.
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here’s what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Is this not the job you’re looking for? That’s ok! We’ve got plenty of other opportunities for you to peruse. Search all of our open positions by your area of interest or location.
