Frequently Asked Questions
Job Applications
Searching for Jobs
Q: How do I find jobs that meet my search criteria?
A: Enter keywords such as job title, field, or location in the search box on https://govcio.com/jobs. Then filter your results by remote status (onsite, hybrid, fully remote, flexible), location, area of interest, or clearance level.
Q: Do I need to be a U.S. Citizen to apply at GovCIO?
A: No, but each position will have specifications on the eligibility and/or clearance requirements in the job description qualifications section.
Applying to Jobs
Q: I’m interested in a job with GovCIO. How do I apply?
A: Please visit our careers site and search with the filters and/or keywords to review current opportunities. Click on a specific job to review further details, and click the “apply” button to start the apply process. https://govcio.com/jobs/
Q: I’m a GovCIO employee. How do I submit an application online?
A: As a current GovCIO employee, you should access current opportunities through our internal career site using SSO login, which you can find on the Okta Dashboard.
Q: How do I apply as a former employee?
A: As a former employee, you may have an existing profile in the system. To log back into the existing profile, go to the GovCIO career portal, enter your personal email address, and click the “reset your password” button to gain access to your existing profile and initiate an application as an external candidate.
If you do not know the email address to use to login, please contact [email protected] for assistance. If you do not have an existing profile, create a new one and apply as an applicant selecting “Rehire/Former Employee.”
Q: Can I apply via email?
A: No, an application must be submitted via our career site to be considered. If you have issues applying, please contact [email protected] for assistance.
Q: Can I apply to multiple jobs at one time?
A: Once you have created a profile, you will be able to apply to multiple positions during one login session. You will click on and apply to individual positions, but the application information will be pre-populated for you to submit quickly after completing an initial application in that session.
Q: Can I make changes to my application?
A: You can log back into our career portal and your dashboard to update your resume or profile information at any time. Log into the GovCIO career portal and click on the link to your dashboard (at the top right of the page) to find the option to update your profile.
Q: How can I withdraw my application?
A: You can log in to your dashboard on the GovCIO career portal where you can view or manage applications you’ve submitted. There will be a button next to each giving you the option to withdraw your application.
Q: I’m having trouble submitting my application. Can you help?
A: Try the following common fixes to application issues, and if you are still unable to submit your application, please send screenshots of the issue or error message to [email protected].
- Try applying using a different browser:
*iCIMS career sites are supported on:- Edge
- Firefox
- Chrome
- Safari (on MacOS, iPad, and Apple iOS devices 9.0+)
*Internet Explorer is no longer supported
- Try clearing the browsing data of the browser and trying again.
- Are you applying from a government or work network? If so, try applying from a personal browser/network.
Hiring Process and Status
Q: What is the status of my application?
A: You can view the status of your application(s) at any time by logging back into our career portal and clicking on the link to your dashboard (at the top right of the page): https://careers-govcio.icims.com/r.jsp?up=null
If your application is being advanced to the next step of the recruiting process, the recruiting team will contact you regarding the next step which is typically an initial call with the recruiter.
If you are not selected for the position to which you applied, you will receive an email notification.
If you haven’t received an email notifying you that your application is not moving forward, or for a request to connect with us for next steps, it is likely still in the review process with the recruiting team. The timeframe for review typically depends on the position and the number of applications.
Q: What does “under review” mean as a status on my application?
A: The recruiter is in the process of reviewing your application and will follow up as applicable with the next steps or an update on your application.
Q: How can I confirm that I successfully applied?
A: Once you’ve submitted your application, return to your dashboard where you will see a list of all positions to which you’ve applied and your status. If you do not see the position listed there, your application was not submitted. If you started the application but it wasn’t fully submitted, it will show on the list and prompt you to complete the application so that you know it is currently incomplete.
Access
Q: I forgot my password. How do I get back into my profile?
A: When you go to log back in as a returning user, enter your email address and then click on the link to “reset your password.”
Talent Network
Q: What is the GovCIO Talent Network?
A: The GovCIO Talent Network allows you to share your resume and/or information with our talent team to stay informed on the latest job opportunities and company news.
Q: When I join the talent network, have I applied to a job at GovCIO?
A: No, this is not a job application. It is separate from the careers site, and to apply for a specific job you should do so via https://govcio.com/jobs.
Q: What is the benefit of joining the talent network?
We recommend joining the talent network if you are interested in pursuing opportunities at GovCIO, but have not yet found a matching opportunity to which to apply.