Senior Program Manager: Key Skills & Q&A with Tara Gaspar

Q: What’s the most important skill in your role?

A: Program management in government contracting and IT services is always evolving. With advancing technologies, shifting client needs, and changing regulations, adaptability is key to long-term success. Success in this field isn’t just about following a plan—it’s about anticipating change, staying ahead of industry trends, and continuously finding new ways to deliver value. Adaptability means taking a strategic approach to uncertainty—leveraging innovation, streamlining processes, and improving service delivery to meet both immediate and long-term goals. It’s not just about reacting to change but driving it in a way that benefits the organization, the client, and the people who rely on our solutions.

Q: What’s something surprising about your job?

A: Program management goes beyond schedules and budgets—it’s about fostering open, reciprocal communication with clients, stakeholders, leadership, and your teams. Trust and transparency drive long-term success, ensuring alignment between strategic objectives and day-to-day execution. Effective program managers don’t just provide updates; they listen, understand different perspectives, and translate strategy into actionable steps. Strong relationships built on open dialogue and a shared vision enable agility, faster problem-solving, and solutions that create real impact. In a constantly evolving industry, the ability to bridge the gap between strategy and execution through communication and trust-building is what truly sets great leaders apart.

Q: What’s a skill you use daily that people might not expect?

A: Empathy. Successful program management isn’t just about execution—it’s about understanding people. Allowing me to step into the shoes of clients, stakeholders, and teams, ensuring I truly grasp their needs and challenges. This is key in conflict resolution, where active listening and finding common ground leads to productive solutions. Beyond resolving issues, empathy strengthens team building, leadership, and trust, driving engagement and collaboration. When people feel heard and valued, they’re more motivated to contribute. Ultimately, great program management isn’t just about completing tasks—it’s about creating an environment where people thrive, and projects succeed.

Q: If someone is great at problem solving, why should they consider this career?

A: Program management is built on solving complex challenges. Every day presents new puzzles—whether it’s optimizing resources, mitigating risks, or ensuring projects stay on track. If you thrive in dynamic environments where strategic thinking and decision-making are key, this career offers endless opportunities for impact. Beyond just identifying problems, program managers have the unique ability to drive meaningful changes by developing innovative solutions, aligning stakeholders, and ensuring execution. The work isn’t just about fixing issues—it’s about continuously improving processes, anticipating challenges before they arise, and creating strategies that enhance efficiency and long-term success. If you enjoy taking on big-picture challenges while also digging into the details, this role provides both the structure and flexibility to make a real difference.

Q: What’s the best part about working at GovCIO?

A: GovCIO fosters a culture of collaboration, innovation, and support, where ideas are valued, and challenges are rewarding. Working alongside passionate professionals, we deliver impactful solutions that make a difference.

Beyond work, mentorship and career growth are priorities. Whether refining leadership skills, deepening technical expertise, or expanding program management knowledge, there’s always support. Professional development is encouraged, making it easy to learn, evolve, and stay ahead. No two days are the same—each project pushes you to think critically, problem-solve creatively, and expand your skill set. At GovCIO, you grow your career while making a real impact.

Q: Finally, what’s your “get stuff done” anthem?

A: There are so many great songs out there, however, “The Outsiders” by Eric Church – It’s about pushing boundaries, staying true to who you are, and taking on challenges head-on. In program management, you often have to think differently, navigate obstacles, and carve your own path to success—this song embodies that mindset perfectly. Plus, the energy in it is unbeatable for powering through a busy day!